Admin Guide

How do I get to admin section

If you have admin rights, then wherever in the application in the top right-hand corner, click your name and select Admin.

Notes:

  • Creator of the instance have admin rights automatically.
  • If you are not the creator of the instance then you can be granted admin rights only from another admin.
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User list

You can click on any person in the list to go on his/her Person detail page.

The two icons on the left side of each username user list admin icons indicates whether the user is active/deactivated and if he/she has or has not admin rights.

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Activation & deactivation of user

If you need to deactivate or activate a user, simply:

  1. Go to admin section.
  2. In the left-hand menu panel, select Users (If it isn’t selected already).
  3. Click on Activate or Deactivate.

Notes: 

  • Deactivated users will not be able to log into the application.
  • If you deactivate or activate a user with admin rights then all other admins will receive a 1-1 message from Team Zeus about your action.
  • You cannot deactivate yourself (you can’t even see yourself in the users list).
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Grant & revoke admin rights

If you need to grant or revoke admin rights to/from a user, simply:

  1. Go to admin section.
  2. In the left-hand menu panel, select Users (if it isn’t selected already).
  3. Click on Grant admin or Revoke admin.

Notes:

  • Other admin users are notified via 1-1 chat with Team Zeus every time you grant or revoke admin rights.
  • You cannot revoke admin rights from yourself (you can’t even see yourself in the users list).
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Whitelists

Instantly notify whoever is online and prevent double work by sending email notifications from external channels to a specific Team Zeus room. Social media notifications from Facebook / Twitter – customer payment request notifications – negative review notifications – in fact anything that is important to your business can be sent to a specific Team Zeus room or thread using our email ingestion feature. Simply add the sender domain or email to the whitelist.

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Create a whitelist item

  1. Go to admin section.
  2. In the left-hand menu panel, select Whitelists.
  3. Click on the New whitelist item button.
  4. Modal window appears where you can enter your desired domain or email address.
  5. Finish the creation by clicking the Save button.

Tip: Try to avoid entering gmail.com, facebookmail.com etc… as everyone with this domain in email address would be able to send messages anywhere in your instance, use exact email addresses like “xxxx@gmail.com” when it comes to social networks or email providers.

Note that every white list item must be unique.

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Delete a whitelist item

  1. Go to admin section.
  2. In left hand menu panel, select Whitelists.
  3. Click on the Delete button, of the desired whitelist item, located on the right side of the screen.
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Audit Trails

We log important changes to security scheme in the system:

  • Activated User
  • Deactivated User
  • Granted Admin
  • Revoked Admin
  • Password reset
  • Password changed
  • Invited User
  • User Changed Password
  • Added Room
  • Added Users to Room
  • Removed Users from Room
  • Added White List
  • Removed White List
  • Takeout request
  • Email changed

Note that the list is not being refreshed automatically, you have to click on refresh icon refresh icon located under the filters. 

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Filtering results

You ease your searching by using these filters at the top of the page:

  • query – It searches for query in:
    • inflicting person
    • affected object (name, id and email)
  • range of dates
  • action
  • inflicting person
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Offices

If a company is a large organization, users can indicate on what floor they are working, and if it has different offices/sites they can specify their office location (address).

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Create an office

  1. Go to admin section.
  2. In left hand menu panel select Offices.
  3. Click on the New office button.
  4. Modal window appears where you can enter your desired address or name of the office.
  5. Finish the creation by clicking the Save button.

Note that office names must be unique.

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Edit an office

You can start editing an office by either clicking on its name or on the pencil icon.pencil icon

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Resources

When organizing a meeting, a common pitfall can be a failure to plan resources effectively. Manage the resources available for the event with ease.

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Create a resource

  1. Go to admin section.
  2. In left hand menu panel select Resources.
  3. Click on New resource button.
  4. Modal window appears where you can enter your desired resource name.
  5. If you tick the box next to ‘default then new users will have this resource in calendar filters by default.
  6. Finish the creation by clicking the Save button.

Note that resource names must be unique.

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Edit a resource

You can start editing a resource by either clicking on its name or on the pencil icon.pencil icon

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